Terms & Conditions
CarProtect 10% Cashback Campaign
TERMS AND CONDITIONS OF CARPROTECT 10% CASHBACK CAMPAIGN (“CAMPAIGN”)
This Campaign is organised by Axiata Digital eCode Sdn. Bhd. (Company No. 201701000820 (1214970-T)) (“eCode”) in collaboration with Great Eastern General Insurance (Malaysia) Berhad (collectively, the “Organisers”). By participating in this Campaign, Customers agree to be bound by these Terms and Conditions, which shall form an integral part of and to be read together with Boost Terms and Conditions, Boost Credit Insurance Services Terms and Conditions, Boost Campaign General Terms and Conditions and Boost Partner Wallet Terms and Conditions.
In the event of a conflict or inconsistency between these Terms and Conditions, such inconsistency shall be resolved by giving precedence in the following decreasing order (i) these Terms and Conditions; (ii) Boost Partner Wallet Terms and Conditions; (iii) Boost Campaign General Terms and Conditions, (iv) Boost Terms and Conditions and (v) Boost Credit Insurance Services Terms and Conditions.
A. Campaign Period
This Campaign shall commence from 13th March 2026 until 31st July 2026 (“Campaign Period”).
B. Eligibility
This Campaign shall be applicable to all Boost users who successfully purchase CarProtect Insurance for the associated car vehicle number(s) via the “Insurance” app tile on the Boost mobile application (“Boost App”) during the Campaign Period (hereinafter referred to as “Customers”, each a “Customer”).
C. Campaign Mechanics
1. Customers who successfully purchase CarProtect Insurance (“Policy”) within the Campaign Period (“Transaction”) will be eligible to receive a cashback equivalent to 10% of their total CarProtect premium payable amount (“Reward"). The Reward will be credited into the eligible Customers’ account within fourteen (14) working days after the Policy has been purchased, and the Reward will be visible as “CarProtect Cashback Partner Wallet” under the “My Partner Wallets” page in the Boost app.
2. For the avoidance of doubt;
a. The CarProtect premium payable amount shall include add-ons but excluding SST, stamp duty, and road tax charges; and
b. “Successfully purchase CarProtect” means the Customer’s vehicle insurance purchases has been submitted and approved by Jabatan Pengangkutan Jalan Malaysia (“JPJ”) within the Campaign Period.
3. No minimum gross written premium is required to be eligible for the Reward.
4. Subject to paragraphs 1 and 2, Customers may make multiple Transactions and receive multiple Rewards during the Campaign Period.
D. Reward Disbursement and Utilisation
5. Participation in this Campaign is conducted entirely online via the Boost App and subject to the above conditions, upon verification of Transaction by Boost, the Reward shall be provided in the form of “CarProtect Cashback Partner Wallet”, which shall be visible under the “My Partner Wallets” page in the Customer’s Boost App.
6. Rewards are available on a first come, first served basis, and eCode may, at its sole and absolute discretion, cease this Campaign anytime during the Campaign Period.
7. No minimum spend is required to utilize the Reward.
8. The Reward is non-transferrable, cannot be withdrawn and not exchangeable for cash. The portion of any transaction paid using the Reward will not be eligible to earn Boost Stars.
9. The Reward shall be valid for ninety (90) days from the day of receipt. Any unutilized Reward shall automatically expire and forfeited without notice, and the Customer shall have no claim whatsoever against the Organisers.
E. Miscellaneous
10. Participation in this Campaign is conducted entirely online via the Boost App and requires a stable internet connection.
11. Any fraud, abuse or suspicious activity relating to the user's participation may result in disqualification or forfeiture of eligibility.
12. eCode reserves the right, at its sole discretion, to amend or vary any part of the terms and conditions of this Campaign, or to suspend or terminate this Campaign, in whole or in part, with or without prior notice. Customers shall be bound to observe, perform, and comply with these terms and conditions and any amendments made hereto.
13. By participating in this Campaign, the Customer shall consent to the collection, use, and processing of their personal data in accordance with Boost’s Privacy Policy and the Personal Data Protection Act 2010.
14. eCode reserves the absolute right to substitute the Reward with other rewards of similar value at any time without prior notice. All rewards are not transferable, non-refundable, and not exchangeable for cash or any other form for any reason whatsoever.
15. This Campaign and any related terms, conditions, disputes, or claims shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with this Campaign shall be subject to the exclusive jurisdiction of the courts of Malaysia.
16. Customers are obliged to refrain from responding to any requests to transfer funds to personal or third-party accounts, or to any messages or notifications that are not officially issued through the Boost App. Boost will never instruct Customers to make such transfers or respond to external communications. Boost shall not be liable for any losses, damages, or actions arising from a Customer’s failure to comply with this obligation, including engaging with fraudulent parties or scammers.
17. In the event a Customer’s Boost Wallet account is suspended, terminated, or otherwise found to be in breach of Boost’s Terms and Conditions at any time before the Reward is fully credited or utilised, the Reward shall be revoked and the Customer shall have no claim whatsoever against the Organisers in respect of such revocation.
18. Boost’s decisions on all matters relating to this Campaign shall be final, binding and conclusive. No correspondence, appeals, or disputes will be entertained.
19. eCode shall not be liable for any failure or delay in the utilization of the Reward due to technical errors, system downtime, network failures, or any other circumstances beyond its reasonable control.
F. Enquiries
For assistance or further information, please contact Boost Participant Support via the app or visit https://myboost.co/personal/campaign-terms-condition