Terms & Conditions
BoostUp Day Epic Edition Campaign
BOOSTUP DAY EPIC EDITION CAMPAIGN (“CAMPAIGN”)
TERMS & CONDITIONS OF BOOSTUP DAY EPIC EDITION CAMPAIGN (“TERMS AND CONDITIONS”)
This Campaign is held by Axiata Digital eCode Sdn. Bhd. (Company No. 201701000820 (1214970-T)) (“eCode”). By participating in the Campaign, Customer (as hereinafter defined) hereby agrees to be bound by these terms and conditions which shall form an integral part of and to be read together with Boost Terms and Conditions, Boost Campaign General Terms and Conditions and Boost Loyalty Programme “BoostUP” Terms and Conditions.
In the event of a conflict or inconsistency between these terms and conditions, such inconsistency shall be resolved by giving precedence in the following decreasing order (i) these terms and conditions; (ii) Boost Loyalty Programme “BoostUP” Terms and Conditions; (iii) Boost Campaign General Terms and Conditions; and (iii) Boost Terms and Conditions.
1. Campaign Period
This campaign runs from every 15th until 17th of each month, commencing from October 2025 to December 2025 (“Campaign Period”)
2. Eligibility
This Campaign shall be applicable to all new and existing users of the Boost mobile application (“Boost App”) (referred to as “Eligible Customers”, each an “Eligible Customer”).
3. Campaign Rewards
I. Eligible Customers who complete a FlexiRedeem Redemption (hereinafter defined) during the Campaign Period are entitled to the reward of 20X extra Boost Stars based on the amount paid using the Eligible Customer’s Boost eWallet account (“Bonus Boost Stars" or “Rewards”).
Note: For avoidance of doubt, Customers will not be entitled to earn the usual Boost Stars for every RM1 spent tied to the Customer’s BoostUP level.
II. The Bonus Boost Stars are non-transferable and not exchangeable for cash or other products.
4. Campaign Mechanics
To participate in the Campaign, Eligible Customers must perform the following transaction during the Campaign Period to stand a chance to win the Bonus Boost Stars:
(a) Redeem any or all item(s) listed under the “FlexiRedeem” tab in the BoostUP Rewards Catalogue (“FlexiRedeem Redemption”); and
(b) Complete the FlexiRedeem Redemption using a combination of Boost Stars and money from the Customer’s Boost Wallet.
For the avoidance of doubt, FlexiRedeem Redemption paid using money received from Boost Credit redemptions shall not be eligible for this Campaign.
5. Rewards Fulfilment
(a) The Bonus Boost Stars will be credited into the Eligible Customer’s Boost App within seven (7) working days after the 17th of each month throughout the Campaign Period. The credited Bonus Boost Stars will be reflected in the “Boost Stars History” page within the Boost App.
(b) All Bonus Boost Stars credited under this Campaign must be utilized by the respective expiry dates, as outlined below:
Campaign Month | Transaction Period | Stars Expiry Date |
October | 15th - 17th October 2025 | 31-01-2026 (23:59:59) |
November | 15th - 17th November 2025 | 28-02-2026 (23:59:59) |
December | 15th - 17th December 2025 | 31-03-2026 (23:59:59) |
(c) Any unutilized Bonus Boost Stars will automatically expire without notice, and the Eligible Customer will have no claim whatsoever against eCode for any expired stars.
6. Additional Terms
6.1 eCode reserves the right to change, extend, suspend or terminate this Campaign or any part thereof with or without prior notice, at its sole discretion.
6.2 eCode reserves the absolute right to substitute the Reward with other rewards of similar value at any time without prior notice. All rewards are non-transferable, non-refundable, and not exchangeable for cash or any other form for any reason whatsoever.
6.3 eCode’s decisions on all matters in relation to this Campaign (including the selection of Eligible Customers and Reward / Prize entitlement) shall be final, binding, conclusive and no correspondence, appeal, or inquiry will be entertained.
6.4 eCode reserves the right to disqualify any Eligible Customer from this Campaign and/or forfeit any Reward if there is reasonable suspicion of fraud, abuse, or any non-compliance with the Terms & Conditions.
6.5 The Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
7. Illustration – For reference only
7.1 If an Eligible Customer successfully redeems an item under the “FlexiRedeem” tab using 2,000 Boost Stars and RM20 during the Campaign Period, the Customer will receive 400 Bonus Boost Stars (i.e., 20X the RM20 paid via Boost Wallet), despite the Customer’s BoostUP level being a Red Circuit, Silver Sargeant, Gold General, or Platinum President.
7.2 The 400 Bonus Boost Stars will be credited into the Customer’s BoostUP account within seven (7) working days after the 17th day of the respective month of the Campaign Periodand will appear in the “Boost Stars History” page.
8. Enquiries
For assistance or further information, please contact Boost Customer Support via the app or visit https://myboost.co/personal/campaign-terms-condition.
.