BOOST STARS EXPIRY EXTENSION (SEPTEMBER 2025) CAMPAIGN (“CAMPAIGN”)

This Campaign is held by Axiata Digital eCode Sdn. Bhd. (Company No. 201701000820 (1214970-T))(“eCode”). By participating in the Campaign, Customer (as hereinafter defined) hereby agrees to be bound by the Terms and Conditions which shall form an integral part of and to be read together with Boost Terms and Conditions, Boost Campaign General Terms and Conditions, Boost Loyalty Programme “BoostUP” Terms and Conditions.
In the event of a conflict or inconsistency between these terms and conditions, such inconsistency shall be resolved by giving precedence in the following decreasing order (i) the Terms and Conditions; (ii) Boost Loyalty Programme “BoostUP” Terms and Conditions; (iii) Boost Campaign General Terms and Conditions; and (iv) Boost Terms and Conditions.

Campaign Period:
This Campaign commences from 1 September 2025 to 30 September 2025 (“Campaign Period”)

Eligibility:
This Campaign shall be applicable to the users of Boost mobile application (“Boost App”) (hereinafter referred to as “Customers”, each a “Customer”).
Campaign Rewards:

1. Customers may redeem the ‘Boost Stars Expiry Extension’ reward, which extends the validity of their expiring Boost Stars until 31 December 2025 (“Reward”).
2. Each Customer may redeem a maximum of one (1) Reward only throughout the Campaign Period.

Campaign Mechanics:

1. During the Campaign Period, Customers may extend the validity of the Boost Stars expiring on 30 September 2025 (“Eligible Boost Stars”) by redeeming the Reward from the BoostUP Rewards Catalogue at a fee of RM0.99 (“Redemption Fee”). The Redemption Fee will be directly deducted from the Customer’s Boost eWallet Account.
2. For clarity, the number of Eligible Boost Stars extended will correspond to the total number of Boost Stars shown as expiring on 30 September 2025 in the Customer’s BoostUP Account.
3. The Reward will be available for redemption on the BoostUP Rewards Catalogue. Upon successful redemption, the Reward will be visible under the “My Rewards” page in the Boost App and the new expiry date will be reflected in Boost Stars History Page.
4. If the Customer redeems the Reward but does not have any Eligible Boost Star expiring on 30 September 2025, the Redemption Fee will be refunded to the Customer’s Boost eWallet Account within fourteen (14) working days from the date of Reward redemption.

Additional Terms

1. eCode reserves the right to change, suspend or terminate this Campaign or any part thereof with or without prior notice, at its sole discretion.
2. All rewards are not transferable, refundable, or exchangeable in any other form for whatever reason.
3. eCode’s decisions in any matter in relation to the Campaign, including but not limited to the reward entitlement, are final and conclusive.
4. eCode reserves the right to disqualify any eligible Customer from this Campaign and/or forfeit any reward if there is reasonable suspicion of fraud, abuse, or any non-compliance with the Terms & Conditions.
5. The Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

Enquiries

For any enquiries or assistance regarding the Campaign, please contact Boost Customer Support via Boost App or visit https://myboost.co/personal/campaign-terms-condition.