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Terms & Conditions of Boost Bon9nza Birthday Pick & Win Birthday Edition Campaign (“Terms and Conditions”)

This Campaign is held by Axiata Digital eCode Sdn. Bhd. (Company No. 201701000820 (1214970-T)) (“eCode”). For the avoidance of doubt, eCode is solely responsible for the organisation and administration of the Campaign. The fulfilment of the HABIB 1g 999.9 Gold Bar Prize (hereinafter referred to) is undertaken independently by Habib Jewels Sdn. Bhd. (“Habib”), and eCode has no control over, and shall not be responsible for, the redemption process or any terms and conditions imposed by Habib in respect thereof.

By participating in the Campaign, Eligible Customer (as hereinafter defined) hereby agrees to be bound by these terms and conditions which shall form an integral part of and to be read together with Boost Terms and Conditions, Boost Campaign General Terms and Conditions, and Boost Loyalty Programme “BoostUp” Terms and Conditions.

In the event of a conflict or inconsistency between these terms and conditions, such inconsistency shall be resolved by giving precedence in the following decreasing order (i) the Terms and Conditions; (ii) Boost Loyalty Programme “BoostUp” Terms and Conditions; (iii) Boost Campaign General Terms and Conditions; and (iv) Boost Terms and Conditions.

Campaign Period

1. This Campaign commences from 5th October until 1st November 2026 (“Campaign Period”)
2. Throughout the Campaign Period, there will be four (4) rounds of entries (each, a “Round”) as stipulated in the table below:

Eligibility
This Campaign is applicable to all new and existing Boost mobile application (“Boost App”) users (“Eligible Customers”, each a “Eligible Customer”).

Campaign Rewards
The Campaign offers a total of two (2) prizes every week (collectively referred to as “Pick & Win Birthday Rewards”). The Pick & Win Birthday Rewards are stipulated in the table below:

Campaign Mechanics:
1. To participate in the Campaign, Eligible Customers must perform the following transaction to stand a chance to win the Pick & Win Birthday Rewards:

(a) Select any or all Pick & Win Birthday Rewards under the “Pick & Win” tab in the BoostUP Rewards (“Pick & Win Birthday Edition”); and
(b) Complete each entry by using 9 Boost Stars per entry.

2. For clarification, Eligible Customers may submit multiple entries for Pick & Win Birthday Edition during the Campaign Period.

Rewards Fulfilment

1. Winners will be notified via Boost App push notification after each Round ends, and prize fulfilment will be arranged within 30 working days of the winner announcement.

2. Winners will also be announced on the @myboostapp Facebook and Instagram page every Monday during the campaign period.

3. For unsuccessful entries, 50% of the total Boost Stars used in the entries (“Boost Stars Reward”) will be refunded and credited into the Eligible Customer’s Boost App within thirty (30) days from the last day of each round during the Campaign Period, and the Boost Stars Reward will be visible under the Eligible Customer’s “Boost Stars History” page.

4. All refunded Boost Stars Reward credited under this Campaign must be utilised by 30 June 2027 at 23:59. Any unutilised Boost Stars Reward shall expire and be automatically forfeited without notice, and the Eligible Customers shall have no claim whatsoever against eCode.

5. All refunded Boost Stars Reward credited under this Campaign are not applicable for Stars Expiry Extension.

RM900 Boost Birthday Wallet Fulfilment

1. The prize will be credited into each Winner’s “Boost Birthday Wallet” within the first fifteen (15) days of every month for 3 months, starting November 2026 until January 2027 and will appear under the “My Partner Wallets” page in their Boost App. The utilisation of the credit amount under the “Boost Birthday Wallet” is capped at RM300 only per month(“Credit Amount”).

2. The Credit Amount must be utilised within thirty (30) days upon receipt. Any unutilised Credit Amount shall expire and shall be automatically forfeited without further notice, and the respective Winner(s) shall have no claim whatsoever against eCode.

3. No minimum spend is required to utilise the Credit Amount in the Boost Birthday Wallet.

4. eCode’s decisions in any matter in relation to this Campaign shall be final and conclusive.

HABIB 1g 999.9 Gold Bar Fulfilment

1. HABIB 1g 999.9 Gold Bar Winners will be verified by eCode, and winners need to complete the Reward Redemption process via ‘My Rewards Tab’. Full reference as per guidelines here: https://support.myboost.co/hc/en-us/articles/4404356084249-How-do-I-get-my-gift-if-I-have-won.

2. HABIB 1g 999.9 Gold Bar is to be fulfilled by Habib via delivery method, and the delivery process may be subject to additional terms and conditions imposed by Habib. 

3. Any dispute(s) arising from or in connection with the delivery of the Prizes shall be resolved directly between the Winner with Habib. eCode shall not be responsible for investigating or resolving any such disputes, nor replacing, substituting, or cancelling any Prize or redemption in the event of such dispute(s).

4. For the avoidance of doubt, eCode is not an agent, partner, subsidiary or affiliate of Habib and makes no representation, warranties or endorsement as to the quality, merchantability, or fitness of the Prizes fulfilled by Habib. eCode shall not be liable for any injury, loss, or damages from the delivery, possession, or use of the prize.

Additional Terms

1. eCode reserves the right to change, suspend or terminate this Campaign or any part thereof with or without prior notice, at its sole discretion.

2. eCode reserves the absolute right to substitute the Bonus Boost Stars with other rewards of similar value at any time without prior notice. All rewards and Bonus Boost Stars are not transferable, refundable, or exchangeable in any other form for whatever reason.

3. eCode’s decisions in any matter in relation to the Campaign, including but not limited to the Bonus Boost Stars entitlement, are final and conclusive.

4. eCode reserves the right to disqualify any Eligible Customer from this Campaign and/or forfeit any reward if there is reasonable suspicion of fraud, abuse, or any non-compliance with the Terms & Conditions.

5. The Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

For illustration purposes only

If an Eligible Customer submitted 4 entries for “Pick & Win Birthday Edition” using 36 Boost Stars from Boost eWallet during the Campaign Period, the Eligible Customer will receive 18 Boost Stars for the refunded Boost Stars Reward if the user does not win any of the Pick & Win Birthday Rewards.

Enquiries

For any enquiries or assistance regarding the Campaign, please contact Boost Customer Support via the app or visit https://myboost.co/personal/campaign-terms-condition.